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Ariv for Sales Teams
Need support on a call?...
All the preparation before a call still isn’t enough to ensure a smooth demo. With queries ranging from prices to features and unique requests, having all this information handy is crucial to close a deal. Ariv helps sales teams keep all this information handy and accessible right within Slack and MS Teams. With all the relevant information fed into Ariv, surfacing this knowledge has never been easier. Additionally queries that don’t have answers are alerted to the team members who can help support you in real time ensuring the least amount of friction. Forget information at your fingertips, Ariv’s got you covered.
Accurate information every time...
Ariv ensures that the information your team needs stays accurate and relevant. With the option to upload documents and configure responses and actions to specific questions, you are ensured full control over the knowledge your team receives. Information can also be fed in manually and and be reused as self help if you choose to. Unique questions can be routed to the Managers / moderators of the team to ensure they don’t slip through the cracks and support is never delayed.
Quicker responses...
It's clear that the faster and more efficient you are in dealing with your prospects the better the chances are of converting them. The biggest hurdle in terms of time spent by a salesperson is compiling the requests of the customer and providing them the details they require. This usually involves a lot of searching through multiple sources and documents. Ariv helps your team access this information without leaving MS Teams or Slack thereby boosting productivity and thereby reducing the time spent keeping a customer waiting. Even on calls, information that your team needs could be surfaced quickly without delaying the process.
Background on a prospect...
While we do use Slack and MS Teams to collaborate we never really use it to look back at these conversations. Discussion about a prospect or details about an opportunity may hold insights that could be helpful to the sales team. Ariv with it’s NLP capabilities is able to understand context and proactively surface knowledge that could come in handy.
If you've gotten this far, we should get better aquainted...